We apologize for the long delay. Like most freelancers we’re all very busy and do this podcast for fun. That said our lapse of about four months is a bit absurd so we hope to do much better in 2012. Thank you for your patience. Von shares his experience at the 2011 Creative Freelancer Conference [...]
Our guest Michelle Goodman, author of The Anti 9-5 Guide and My So-Called Freelance Life talks with the panel about spotting and working with “bad clients.” Our mailbag answers a question about Scope-Creep, in a situation where the client is being difficult to work with. And watch for our #FreelanceFriday question on Twitter. If you [...]
Freelance Radio Recommends is back! We’re sharing our favorite freelancing resources-and other things we like. Our mailbag answers a question on starting your own portfolio. And watch for our #FreelanceFriday question on Twitter. If you have freelance questions you’d like answered, send them here. for an on-air response. And if you’re Interested in being a [...]
Most freelancers know that they need a Web presence, but what do you include on your website? Do you have your own URL or does a profile on another site work? The panel discusses using your own URL vs. keeping profiles on creative websites. We also talk about the hosting, development and design options available. [...]
How well do you know your customers? The panel talks about knowing their target audience, but also getting to know their customers. Each panelist discusses his and her boundaries with clients. Our mailbag question is from Katie, who asks us if she should tell an employer about her moonlighting. If you have freelance questions you’d [...]
The panel discusses the concept of customer service and shares some tips for fostering client relations. Von suggests giving other ideas and solutions that don’t necessarily fall within your services to help clients with overall branding and marketing strategies. Kristen encourages listeners to sign up at www.helpareporter.com, where you may find press opportunities that you [...]
Episode 7: The Paranormal Activity of Customer Service [ 41:12 ] Play Now | Play in Popup | DownloadThe panel discusses working with high-maintenance, or Pain in the A** clients. Do you decline work when you realize the client may want lots of extra time? Has it helped you set boundaries? Do you charge an extra fee to cover the costs you think will arise for extra phone calls, meetings or revisions? Our [...]
The panel meets up with Donovan Beery of Eleven 19 to learn more about his firm and how he works with a business partner. And there’s an insane amount of bantering as we mull weighty matters like having a beer while recording our next episode. Who will show up with a drink in hand? Our [...]
The panel discusses social media. Which sites can freelancers benefit from and why? What is your goal when using social media for your business? What should freelancers never do using social media? We share our stories about nightmare tweets, the frustrations of Facebook and how to actually get work on social media. If you have [...]
Is technology running your business? Each panelist talks about how they leverage technology and which pieces of equipment they use. The episode includes dialog on how panelists make sure they still give the personal touch to clients despite their use of technology. The mailbag question is about how to get more recognizable clients, and the [...]
